Frequently Asked Questions

New Patients
Q:What do I need on my first visit?
  • Registration and Medical History Forms
  • Confidential Communication and HIPAA Forms (release of information forms)
  • Financial and Payment Policy
  • Preliminary Benefit Investigation Form
  • Websites for Support of Treatment and Financial Assistance
  • Directions to our office
Q:What do I need to bring with me at my first visit?
  • All films and/or CDs from radiology testing. Our doctors will review these personally
  • A current list of your medications
  • Your pharmacy information, address, and phone number
  • A copy of your current insurance card. If your insurance requires a referral it is your responsibility to obtain one. If no referral is obtained it may result in a cancellation of your appointment
  • Any co-pays are due at the time of service
  • A photo ID (required by law)
  • A list of possible questions for your doctor
  • Please arrive 30 minutes prior to your scheduled appointment time
Chemotherapy Patients
Q:What should I remember during chemotherapy?
  • Call anytime for a temperature over 100.5 degrees. Get a simple digital thermometer from the grocery/drug store.
  • We all know you must eat. If you can't eat. you must drink. If you can't drink you must call. After 24 hours, we want to hear from you. Please call the nurse practitioner.
  • Do not take any medicine (especially aspirin) unless the doctor authorizes it. Keep an updated list of your medicines in your wallet and bring this to every visit
  • Talk to us. The only way we can help you is for you to tell us what is going on.
  • When prescriptions renewals are needed we prefer it be done at the time of an exam. If this does not coincide, then please call ext. 8483 and allow us 48 hours to complete the refill. Please keep a current list of your medications in your wallet.
Q:What should I expect during chemotherapy?
A: We know you want to know how you will feel after chemotherapy. The answer is not the same for every person because each drug has its own side effects. The most common complaint is fatigue. Nausea, bowel changes, hair loss, changing sensations in hands and feet, and changes in skin and nails are a few of the common side effects. One of our nurse educators will go over your specific treatment and what to expect.
Q:What to report to a doctor/nurse?
  • Excessive fatigue
  • Mouth sores
  • Any infection (i.e. cold or flu)
  • Sore throat or cough
  • Constipation or diarrhea unrelieved by medication
  • Shortness of breath
  • Dizziness
  • Bleeding or unusual bruising
  • Sudden swelling
  • Increase in pain or new pain
  • Unexpected loss or gain in weight
  • Tingling in the fingers and toes
  • Ringing in ears
Q:What items should I buy to keep at home?
  • Mouthwash recipe to help prevent mouth sores
    • 1/3 tsp. Baking soda in 1/2 glass of warm water.
    • Swish, gargle, and spit out.
    • Use after meals and at bed time.
  • For diarrhea-Imodium
  • For constipation - Senokot (buy generic because it is cheaper)
  • Thermometer
  • Anti-nausea medicine- We will provide you with a prescription.
Q:How do I cope with nausea and vomiting?
  • Using antiemetics: Take as directed by your nurse and/or take one at the first sign of nausea; then continue as instructed, if needed.
    • Common side effects; constipation. headache
  • Eat dry food like toast and crackers.
  • Eat several small meals throughout the day, instead of three large ones. Avoid spicy, sweet, and high fat/fried foods.
  • Avoid laying flat for an hour after meals.
  • Keep mouth clean. Rinse with water frequently.
Q:How do I cope with diarrhea?
  • Eat bananas, rice, applesauce, and toast (BRAT diet).
  • Avoid raw fruits and vegetables, coffee. tea, caffeinated beverages, milk and milk-products.
  • Use Imodium as directed if you have more than 3 watery bowel movements in an hour.
  • Call if you are unable to control and it persists over 24 hours.
Q:How do I cope with fatigue?
  • Rest when you are tired. Save your energy for activities that are important to you.
  • Don't rest too much because that can sap your energy.
  • Ask for help with the house and shopping ‚Ķwouldn't you do this for someone else, so let someone have the opportunity of helping you.
  • Call the nurse if you are too tired to get out of bed for more than 24 hours.
Q:How do I cope with infection?
  • It is best to avoid infection.
  • Wash hands frequently.
  • Change towels daily.
  • Keep hands away from eyes, nose, and mouth.
  • Avoid sick people.
  • Avoid soil and water from cut flowers.
  • Wear protective gloves while ¬∑gardening or cleaning up after animals (or ask someone else to do this).
  • Clean cuts quickly with soap and water then apply antibiotic ointment.
  • Get a new soft bristled toothbrush.
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